From Firefighting to Future-Proofing: How AI Is Rewriting the Rules of Operations Strategy
This article breaks down how AI is fundamentally changing operations strategy — shifting teams away from constant fire drills and toward proactive, resilient planning. It covers the limitations of reactive workflows, the role of AI-powered control towers, the importance of integrated systems, and how modern tools enable real-time decision-making across supply chain functions. With practical examples and a clear focus on empowering people (not replacing them), it’s a must-read for any operations leader looking to stay ahead of disruption.
May 15, 2025